Resume

Norra Sun

Education

In Progress (~2024)

Master of Science in Learning Experience Design and Educational Technology

Western Governors University

2017

Bachelor of Science in Mathematics

University of Massachusetts Amherst

Work Experience

June 2021 - January 2023
Lightlife Foods

Quality Assurance Technician

Ensured food safety, quality, and compliance through quality checks, deviation tracking, and production auditing and development.

  • Document inspection and compliance verification for materials
  • Coordination of product testing and training
  • Monitoring the facility and enforcing standard practices and procedures
  • Reporting deviations and coordinating with production staff to track deviations
  • Collaborating with facility staff for production improvements and suggestions
  • Data entry, organization, and record updating
  • Daily reports on auditing processes, deviations, and research projects
  • Task management with minimal supervision
June 2017 - May 2021
Lightlife Foods

Production Operator

Operated machines to process and package food, inspected and maintained machines, and ensured safety and quality standards were met in a fast-paced food manufacturing facility.

  • Food production machine operation in a fast paced and goal driven manufacturing facility
  • Lock Out Tag Out procedures, PPE, GMPs, documentation…etc.
  • Meeting or exceeding daily production quotas quickly, safely, and efficiently

Technical Skills

  • TalentLMS
  • Canva
  • Storyboarding
  • Mockups
  • WordPress
  • Social Media
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Knowledge

  • WCAG - Web Content Accessibility Guidelines
  • UDL - Universal Design for Learning Principlles
  • DEI - Diversity, Equity, and Inclusion
  • Bloom's Taxonomy
  • ADDIE
  • Successive Approximation Model
  • Backwards Design
  • Adult Learning Principles
  • Learning Theories

…and much more!

Soft Skills

  • Time Management
  • Problem-Solving
  • Detail Oriented
  • Adaptability
  • Growth-Minded